Donor Renewal Copywriting Tips

Donor Renewal Copywriting Tips

  • Create an emotional opening paragraph, sentence, or even just one word. If the reader can visualize themselves in the story, you have done a great job.
  • Stories with an unsolved ending pull at the heartstrings and create the sense of need and urgency we as fundraisers want to have in an appeal letter.
  • Donors give with their hearts, so we must write with ours. Statistics don't pull at heartstrings, so keep them out. Emotional triggers, not rational ones, drive charitable giving.
  • Ask often throughout the letter (minimum of 3 times), and at least once on the front page. It must be very obvious to the donor why you are writing them.
  • Use photos in appeal letters sparingly. A photo sends a message very quickly and can override all the words on your communication if the appropriate photo is not used. If using a photo, the photo should be neutral to sad, not happy.
  • Include a P.S. message. People seldom read the entire letter, but most will read the entire P.S. message. This makes it a prime location to summarize the purpose of the letter (ask for support!) and to create urgency.
  • The only goal of a donor renewal communication should be to raise funds. Your entire communication should be about the need for support. This means no added language about events, or reporting on successes.
  • Multiple messages within one mailing confuses the reader and they take no action (that means they don’t send donations!!)
    • Related Articles

    • Donor Acquisition Copywriting Tips

      Most of the same "rules" from donor renewal communications apply here. But there is a glaring difference - these people may not know you, or, they might know you a little bit, heard of you through a friend, or they may have heard of the work you're ...
    • Long Lapsed Donor Renewal Copywriting Tips

      Remind the donor that you have not heard from them in awhile (include the last gift date or year in the letter). Let them know there is still so much to do, but without their support it may go undone. Have a very specific and direct ask. Limit ...
    • Membership Renewal Copywriting Tips

      Acknowledge and thank the member for being a part of your organization. Don’t jump directly into “It’s Renewal Time!” Remind the member of the value. You may choose to include a few (about 3) brief bullet points to highlight successes, lending ...
    • Newsletter Copywriting Tips

      Newsletters should be about the impact the donor has made, not the organization. Newsletters are the medium where you do get to show smiling faces of lives you helped, and share success stories. Include photos of people who have been impacted, not ...
    • Survey Copywriting Tips

      Start your survey with yes or no questions, or multiple choice questions. Otherwise, it can seem overwhelming for a donor to get started with the survey. Limit to 5 or 6 questions. Enough questions for the donor to be engaged, but not cumbersome to ...